Can Not Start Server

KZK101

New Member
We get an email that our server went down and could not restart. Did check the maintenance schedule you sent out and see we only on for Oct 25th. We tried manually and get this error as per screenshot.

Please assist as we down now for a long time.
 

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Support

Level 1 Support
Staff member
Hi KZK101 and WhereInSussex,

Apologies for the issue. This was in relation to the planned server maintenance that we emailed everyone about a few weeks back.

Our master server (which hosts the control panel) was updated and rebooted last night by Linode our provider but unfortunately this caused the rest of our servers to require an unplanned reboot this morning. All stations should be back online now though.

We are sorry for any inconvenience this may have caused you.
 
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