CentovaCast up, Servers Down

Discussion in 'Support' started by vendetta, Jan 8, 2017.

  1. vendetta

    vendetta New Member

    I'm currently streaming and the stream is up and can get to my station when I check my ShoutCast server area: http://us4.internet-radio.com:8069/index.html?sid=1

    I can log into Centova Cast, but cannot control anything to do with my stream. Which means I cannot turn on my autoDJ.

    I've tried "starting" my server, to no avail.

    Why are they down, and will we receive compensation for this unschedule outage?

    Major V'endetta
    Radio-Free.org
     
  2. vendetta

    vendetta New Member

    This is what I'm seeing in CentovaCast: "Unable to access account for radiofreemmo: Cluster host connection failure for us4: Connection timed out (110)"

    "02:43 AM: Station is offline (Unable to access account for radiofreemmo: Cluster host connection failure for us4: Connection timed out (110))"
     
  3. Support

    Support Level 1 Support Staff Member

    Hi vendetta,

    Apologies for any inconvenience caused by this. There was an issue at the Dallas data centre a few hours ago that hosts your server. This has now since been resolved.

    Your stream is back online now: http://www.internet-radio.com/station/radiofreemmo/
     

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