Cluster host connection failure for us5: Connection timed out


Level 1 Support
Staff member
Hi Chill & Hip Hop,

Yes apologies for any inconvenience caused by this, there was some connectivity issues at the Newark data centre which hosts our us2 and us5 servers causing about 30 minutes of downtime. As of 6 hours ago they have said the issue is now fully resolved but they will continue to monitor this.

Once again, apologies for the inconvenience.