Level 1 Support
- Log into PayPal.
- Click "History"
- Select "Subscriptions" from the "Show:" drop-down box.
- You may need to select a longer timeframe from the "For:" drop-down box if you. Try selecting "Past Year" if you cant see your subscription.
- Press submit.
- You should see an entry called "Subscription Creation". There will be a link in the "Status" column that tells you the status of the subscription. If it says "Active", click it.
- Click the button that says "Cancel Subscription" and follow the remainder of the steps.