Unable to access account..

Discussion in 'Support' started by ChrisJones, Jan 27, 2018.

  1. ChrisJones

    ChrisJones New Member

    My Station is offline - cannot access account.. getting this when trying to login..

    Unable to access account for chrisjones: Cluster host connection failure for us2: Connection timed out (110)
     
  2. chrislong

    chrislong New Member

    Same here.
    "Unable to access account for wtsq881: Cluster host connection failure for us2: Connection timed out (110)"

    Unable to ping us2.internet-radio.com/45.79.186.124
    Appears us2 server is down.

    Please advise.
     
  3. Luis Lopez

    Luis Lopez New Member

    Same here

    Unable to access account for solmayor: Cluster host connection failure for us2: Connection timed out (110)
     
  4. More Support

    More Support Level 2 Support Staff Member

    Apologies for the problem you should be able to access your server now. us2 has had some odd networking issues last night. We're digging into what happened and filing a report with the data centre now.
     
  5. chrislong

    chrislong New Member

    Thank You for prompt resolution.
     
    Support likes this.
  6. Support

    Support Level 1 Support Staff Member

    No problem. Apologies once again for the inconvenience.
     

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