Player Is Not working

[earlbj]

Gentlemen, can you tell me why the player for my stream, 70sGreatHits has quit working when accessed by Googel Chrome? I do not have this problem using Edge. Thanks

 

[Support]

Hi earlbj,

Sorry for the delay. I somehow missed this post.

Yes, the new version of Chrome has seemed to cause a few issues such as this one since the latest update. We are looking into this at the moment and we hope to have this resolved as soon as possible.

In the meantime, if you open the Chrome web browser and enter our website URL and then click on the padlock icon to the left of the URL box and then from the drop down menu select the 'Site Settings' option, you can then scroll down to the 'Insecure content' option at the bottom of the page and select 'Allow', this will create an exception for our website and allow you to continue using the player as before.

 

[earlbj]

Thanks for your reply. I did exactly what you suggested and when I click on the play it takes me to your icecast page

 

[Support]

No problem.

We are aware that with the Firefox web browser that the pop out player currently redirects to our Icecast directory post in our forums. This is a mistake and will be corrected shortly.

In the meantime, this still works normally with the Chrome web browser. The error strangely only seems to be with Firefox.

 

[earlbj]

Hi earlbj,

Sorry for the delay. I somehow missed this post.

Yes, the new version of Chrome has seemed to cause a few issues such as this one since the latest update. We are looking into this at the moment and we hope to have this resolved as soon as possible.

In the meantime, if you open the Chrome web browser and enter our website URL and then click on the padlock icon to the left of the URL box and then from the drop down menu select the 'Site Settings' option, you can then scroll down to the 'Insecure content' option at the bottom of the page and select 'Allow', this will create an exception for our website and allow you to continue using the player as before.

Is there any remedy to the Googlel issue Yet?

 

[Support]

Not yet, is your radio stream https or http ? If you can stream under https this will help the issue.