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  1. More Support

    Centova v3.2.15 updates

    Digging further into the above configuration file issue the update appears to also set some of the paths for server log files incorrectly too (not just Liquidsoap). The same fix applies but as the log location of the server (Icecast / Shoutcast) is also incorrect the reports won't generate...
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    Centova v3.2.15 updates

    We've just come across a small issue with the new liquidsoap version affecting roughly 150 accounts. Some of the configuration files are not quite correct (perhaps they didn't get updated properly). This manifests itself as the log file being in the wrong location and being unable to advance...
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    Embedded HTML5 SSL Web Player with Centova Cast Widgets

    Ahh yes, the recent update has changed the way it's displayed so the SSL Web Proxy link has been removed. It can be obtained in a similar format as this: https://uk1.internet-radio.com/proxy/yourusername?mp=/stream Replace uk1 and yourusername with your server and username respectively. If...
  4. More Support

    Centova v3.2.15 updates

    All servers are now running: Shoutcast v2.6.0.753 Liquidsoap 1.4.0 Icecast 2.4.4 Some Shoutcast 2 and Icecast 2 servers may still be running the slightly older versions but they can be restarted whenever you like.
  5. More Support

    Centova v3.2.15 updates

    Updating us1, us2, us3, us4 and us5 now. us1, us2, us3, us4 and us5 are now updated. This concludes the updates. Please let us know if you notice any issues after the upgrades. We'll continue to monitor and test throughout the coming days to make sure everything is in order. Unfortunately it...
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    Centova v3.2.15 updates

    Updating uk6 and uk7 now. uk6 and uk7 are now updated.
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    Centova v3.2.15 updates

    Updating uk5 now. uk5 updated. It's taking a little longer than expected but hopefully we'll be done soon.
  8. More Support

    Centova v3.2.15 updates

    We're beginning the updates now as per the email. Starting with uk2 and uk3. uk2 and uk3 update complete.
  9. More Support

    Centova v3.2.15 updates

    As the update may end up in a radio server being restarted we've just emailed the remaining accounts on uk2/uk3/uk5/uk6/uk7/us1/us2/us3/us4/us5 letting them know about the remaining updates we plan to run on Tuesday 29th June 8:00 AM (UTC). Here's the email we just sent:
  10. More Support

    Can we make authhash in Shoutcast area now?

    It's hard to see what's up here as your station is functioning fine form our end and your start page works. We can't see what you've entered into their system or how their system works. You'll probably have to contact their support for help with this. Also, I don't think radionomy is going to...
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    Can we make authhash in Shoutcast area now?

    Which button are you clicking and where? Can you link us to it and perhaps provide a screenshot or two? It'll help us diagnose your issue.
  12. More Support

    Can we make authhash in Shoutcast area now?

    I've restarted your server for you as it was still running 2.5.5 and you need 2.6. try now.
  13. More Support

    Can we make authhash in Shoutcast area now?

    As you're on uk your server has been upgraded to v2.6 so yes you can create an auth hash. Here's our guide on how to do this: https://www.internet-radio.com/community/threads/creating-the-%E2%80%9Cauthhash%E2%80%9D-for-shoutcast-v2-servers.21409/ As for the "Shoutcast Premium Key". We think...
  14. More Support

    Centova v3.2.15 updates

    We've finished investigating and there's few issues at play here. We're going to hold off upgrading the rest of the servers until (probably Tuesday) next week so we can email the relevant accounts as there may be some downtime involved in this update and we need to give some warning where...
  15. More Support

    Centova v3.2.15 updates

    There an issue with liquidsoap on uk1 after the upgrade so auto djs are not coming up at the moment. Apologies for the issue, we're working on a fix now. We're fixed and servers are back online. We're investigating why this happened.
  16. More Support

    Centova v3.2.15 updates

    We've got a fix for the start page issues so de1 and uk4 are now working as before. We're upgrading uk1 now.
  17. More Support

    Centova v3.2.15 updates

    Apologies for the issue here. Yes you're right that some uk4 / de1 users are currently having problems with the start pages. This is indeed related to the latest update. It appears the new https / TLS secure streaming proxy isn't working properly and our old implementation of it was removed in...
  18. More Support

    Centova v3.2.15 updates

    The update of the main control panel and uk4 is now complete. We're conducting more tests now.
  19. More Support

    Centova v3.2.15 updates

    As there's a new liquidsoap and a configuration change we don't recommend restarting your server until the update has been completed. We're going to update the main control panel now. We'll keep you posted here.
  20. More Support

    Centova v3.2.15 updates

    We're applying the update to de1 right now. Icecast is getting an update from v2.4.2 to v2.4.4 and Liquidsoap from v1.3.7 to v1.4.0. We'll run some tests now to make sure everything appears in order before we proceed.
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