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  1. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    Thanks! We're with Radio.co at the moment. We'll keep it in mind, however. It's very comforting to know there are options besides that horrible Spacial. zomg :oops:
  2. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    Thank you for your kind words. SAM Broadcaster used to be the "Leading" provider of Radio Broadcasting software but they have never updated or modernized their user interface. We have to literally WRITE CODE to schedule our programming. The software looks like it's straight out of the 1990's...
  3. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    I will keep that in mind. Thanks. For now, we have canceled our relay with you. Honestly, we're going for a service that has Mp3 streaming capabilities out of the box. We spent way too much on services that did not work for us. I had a bad feeling about continuing with Spacial after I took over...
  4. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    It has become a non-issue. They literally canceled our service and took us OFF THE AIR because I had become unhappy with how one of their reps had handled a conversation and the manager did not like hearing the feedback. So, unfortunately, I cannot show you how things are configured because...
  5. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    I have to go in here and click a checkmark in the relay to reenable the relay. Something is unchecking this box. SAM claims, "SAM Cloud will restart up to five times when it detects an issue with your third-party streaming service." But again, none of this has to do with me. You guys need to fix...
  6. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    I woke up again to SAM not relaying to your server. I'm not sure what you are asking me to do. I know that most of our connectivity, especially to TuneIn is not working, and its breaking my business before we even get off the ground. Spacial is so little help that they suggested another service...
  7. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    SAM has supposedly lost connection, again, to your MP3 relay and so our station went down because it's the weekend and we don't have 24/7 coverage yet. It's been happening multiple times per day now and is unacceptable! When you say "test my network," what do you mean? My network and...
  8. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    And again.... Is anyone there???
  9. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    And it just happened again. This is unacceptable! Hello?
  10. Alleine Dragonfyre

    Indeed! o_O

    Indeed! o_O
  11. Alleine Dragonfyre

    SAM Broadcaster Blaming You for MP3 Relay Interruptions

    Hello, We have had multiple interruptions of our broadcast from SAM Broadcaster to our MP3 relay with you guys. Apparently your service is getting interrupted and SAM broadcaster loses the connection until MANUALLY fixed. Their support is blaming YOU. Can you please look into why this is...
  12. Alleine Dragonfyre

    Update genre ??

    Ok I'll have our Engineer look into it. Thanks.
  13. Alleine Dragonfyre

    Update genre ??

    Thanks! Please update our format/genres to Rock, Dance, Instrumental, Variety, Game. How long does it take for this to update?
  14. Alleine Dragonfyre

    Update genre ??

    Hey I LOVE your Avatar DJD. Also, @Support must this be done by you manually? How many can I choose? I see many stations with multiple genres. We are a variety music station playing INSIDE video games. We do have some of the game's music in rotation, so 'video game music' is one of quite a few...
  15. Alleine Dragonfyre

    Relay Server Down in Internet-Radio Account

    ah! i missed this. thanks :)
  16. Alleine Dragonfyre

    Introduce Yourself

    Hello. I'm Alleine Dragonfyre. Nice to be here!
  17. Alleine Dragonfyre

    Internet Radio Directories

    The OP needs major updating or a new list needs to be started with links that work. This page is linked in your Centova Cast front page and unless we dig, the OP is full of dead links and sites that aren't so great.
  18. Alleine Dragonfyre

    Relay Server Down in Internet-Radio Account

    Yes! I figured out the issue myself. I clicked every button and checkmark between SAM and the Relay Server itself. The relay server at http://us3.internet-radio.com:8324/index.html was down for roughly 24 hours so that did look pretty suspicious at first. Regardless, I continued to look for...
  19. Alleine Dragonfyre

    Relay Server Down in Internet-Radio Account

    Still down and no response from support. This is really uncool ☹️
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