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  1. More Support

    Forum Announcement: Read-Only Mode

    As of today, the forum has been placed into read-only mode. This means: Existing threads and posts will remain accessible. No new posts, replies, or registrations will be accepted. This change is being made in response to the UK Online Safety Act (OSA), which introduces new compliance...
  2. More Support

    https stream not coming through to Internet Radio directory

    Unfortunately this is an Icecast bug. It doesn't return a https listen url, only http. Your server is posting http://radio.hearme.fm:9250/stream to our YP which in turn is used in the directory. Apparently its being fixed in the next release but nothing is forthcoming unfortunately. We have some...
  3. More Support

    Top 20 Radio Stations - August 2023

    Yes, we've decided to pause these top lists for the time being.
  4. More Support

    Account suspended

    Thanks for reaching out. We have replied to your email and unsuspended your account. Please update your email address in the control panel as this is why you weren't receiving notifications about your account.
  5. More Support

    HELP! Icecast server won't work in any outside streaming player

    Sorry to hear you're having problems. Its working when checking right now: https://www.internet-radio.com/station/soulsancphl2/ Did you resolve your issue? We didn't change anything this end.
  6. More Support

    can someone help with this problem i have in centovia

    Try now, there was an issue with your account.
  7. More Support

    Can i add station in your YP directory without ssl(https)?

    Sorry to hear of your issue. The problem isn't because of https. We allow both http and https streams. There was a bug that's now been fixed. Your station is being listed correctly: https://www.internet-radio.com/search/?radio=punk+around
  8. More Support

    unknown location

    Unknown location is when our IP database doesn't have a country entry for that IP. IP's get moved around and reallocated occasionally and this one isn't in our database right now. As for the IP address's appearing 3 times, this occurs with some players. They just make more than one connection to...
  9. More Support

    Centova v3.2.15 updates

    haha Perfect. The best updates / upgrades are the ones nobody notices.
  10. More Support

    Centova v3.2.15 updates

    Yes a few hours ago. Is everything ok?
  11. More Support

    Centova v3.2.15 updates

    UK servers done. All updates are complete and no downtime incurred :D We'll continue to monitor and test throughout the day. Please let us know if you find anything up.
  12. More Support

    Centova v3.2.15 updates

    US servers done. Now doing all UK servers.
  13. More Support

    Centova v3.2.15 updates

    Start pages are redirecting correctly again (we override centova's with our own). Our preliminary testing of server creation and usage on de1 shows everything to be fine as far as we can see. We'll continue to upgrade the rest of the servers. We're now upgrading us1 / us2 / us3 / us4 / us5.
  14. More Support

    Centova v3.2.15 updates

    The main control web interface, uk4 and de1 have all been upgraded. It doesn't look likely we'll need to do any restarts or there will be any interruption as far as we can tell. It looks like just minor updates to the web servers and control daemons. No updates to shoutcast / icecast / liquidsoap.
  15. More Support

    Centova v3.2.15 updates

    We're beginning work on the updates now. We'll keep you updated with the progress in this thread.
  16. More Support

    Centova v3.2.15 updates

    We have a few minor updates from Centova available that we're going to apply next Tuesday morning. Here's the email that's going out about it to all active clients:
  17. More Support

    User Agent **EMPTY**

    Sure, we'll get that scheduled in form Monday for you. Hopefully it'll solve the issue.
  18. More Support

    User Agent **EMPTY**

    Odd. Do you have any other websites where the player might be embedded? One thing we can do for you is recreate your account with a different port to see if that helps.
  19. More Support

    Centova v3.2.15 updates

    We completed the server log path fixes a few hours ago and didn't have to restart as many servers as we suspected which was good. We'll continue to monitor for anything out of the ordinary.
  20. More Support

    User Agent **EMPTY**

    I think these listeners are being triggered by visits to your website: http://www.carnavaleando.co/ I visited it whilst watching your log file and my visit triggered several requests. It's possibly something to do with your player.
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