Cue and Mic Problem

[anjas]

Hello all, I am Anjas from Indonesia and a new member in here :rofl: I need some help here !

Last night when I was trying to start my broadcasting, something unexpected happened ! The problem was like this :



Please help me to fix this problem ! I really need your help guys, thanks !!

 

[Support]

What type of soundcard do you have? Have you checked your soundcards mixer levels? Is the microphone active in your computers 'audio device' settings? This might seem silly, but was the mic itself definitely switched on?

Please can you clarify some more, thank you.