Can not connect socket

premium899fm

New Member
Hello.

Yesterday everything was fine and now I can’t connect my stream.

Altacast says cannot connect socket. I restarted the server twice and also restarted the machine and still it won’t connect.

What’s the issue here.
 

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Support

Level 1 Support
Staff member
Hi premium899fm,

You won't be able to connect both live encoders at the same time on the same mount point if that's what you are trying to do?

Can you please email us over a screenshot of your BUTT settings at support@internet-radio.com so we can take a look that you are entering them correctly.
 
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