Disconnections from edcast

[yanar]

since yesterday we have been experiencing disconnections every second.
we are using edcast on our own server sending to the shoutcast server.
it worked fine until yesterday and now the edcast decoder wont stay connected
it connects for a second (and we can hear the radio broadcast for that second)
and then immediately disconnects.
our account username is meir
thank you for any suggestions

 

[Support]

Hi Yanar,

Sorry to hear that you're having some problems with this. I've just tuned into your stream and this seems to be stable now.

Please could you run an MTR tool to test your network when this next happens and then send us over the results, that would really help us to determine exactly where this issue is here. http://www.internet-radio.com/commu...the-mtr-tool-to-analyse-network-problems.535/

 

[yanar]

thanks. as you said in the meantime we have solved the issue. but just for info purposes, could it be possible that if multiple streams are trying to connect to the radio server at the same time that this would cause disconnects? (we did find multiple instances of edcast had been installed and it is possible that 2 decoders were trying to connect at the same time)