I can kick and ban, but it doesn't last

Discussion in 'Support' started by vendetta, Jul 12, 2017.

  1. vendetta

    vendetta New Member

    I tried kicking someone and they just reconnected immediately. So then I banned their IP and it just doesn't work. It looks as if your ban system isn't working properly. Please let me know when this has been fixed so I can ban a listener. Thank you!

    Vendetta
     
  2. Support

    Support Level 1 Support Staff Member

    Hi Vendetta,

    Yes kicking an IP only kicks them from the stream, you need to fully ban them in order to prevent them from reconnecting in future.

    We can see that you have one IP on your 'Ban List' in the SCv2 admin area. There should be no reason why this is not working for you.
     
  3. vendetta

    vendetta New Member

    Yes, but when I banned him, he kept popping back up in the listeners list. Not sure why that was happening. If I see the IP again, I'll let you know.
     
  4. Support

    Support Level 1 Support Staff Member

    Ok let us know. But that should not happen and it's not something we have known to happen before. Maybe just restart your server!
     
  5. vendetta

    vendetta New Member

    Ok, he's back. Check the IP in the ban list and the IP of the listeners and you'll see him. -V
     
  6. Support

    Support Level 1 Support Staff Member

    Yes we can see what you mean. We have tried adding that German IP again to the ban list (88.99.58.156) and also restarting the server and that still did not work? Very odd as it's never been a problem before?

    Leave this with us and we shall investigate this some more and see what is going on.
     
  7. Support

    Support Level 1 Support Staff Member

    Ok for some reason now it seems to be working all of a sudden? Please keep an eye out for that IP and let us know should it return, cheers.
     
  8. gulbis37

    gulbis37 New Member

    I have got a lot of problems with German listeners, 3 IP is banned,but I still launch some German,who listening 12 hour and more sometimes...i will be banned them again:mad:
     
  9. Support

    Support Level 1 Support Staff Member

    We can always just fully block Germany on your account for you if you like?
     
  10. gulbis37

    gulbis37 New Member

    No,thanks,its easy to do by myself.
     
  11. Support

    Support Level 1 Support Staff Member

    Ok fair enough!
     

Share This Page