Transfer PAYG credit

seb303

New Member
We were having trouble with the buffer latency delay of Shoutcast being much too long for when we do live broadcasts with phone ins (we're transmitting at 64kbps). At the time I was unable to contact support due to email problems (see my previous post), so we just went ahead and set up another PAYG account using Icecast to try this out.

It turns out that Icecast is much better (lower delay), and we're happy to continue using this.

So I'm wondering if we can transfer our PAYG bandwidth from our Shoutcast account (username lifeupgrade) to our Icecast account (username lifeupgrade2).

Thanks,
Seb

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Support

Level 1 Support
Staff member
Sure no problem :) We have moved the credit and cancelled the old account. Let us know if you need any further assistance.
 
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