Some Widgets not Appearing on Start page (trial account)

brothwel

Member
Anyone know why the Recent Tracks and On-Demand Tracks widgets don't show up on the Start page, even though I have them set to Yes?

(this is a trial account, btw)
 

Support

Level 1 Support
Staff member
Hi brothwel,

The start pages only display the now playing information, tune-in links, Google maps and Facebook comments section. The 'Widgets' are for adding into your own personal website, not the start page in our directories.
 

brothwel

Member
Ummm.... I am not speaking of the full list of widgets where you can copy the code snippets.... There are some choices in the Settings area that APPEAR you can set them to Yes or No for display in what appears to be for the Start page.

One is for the Google Map widget, which DOES seem to work, but there is also a choice to set Recent Tracks to Yes, and On-demand Tracks to Yes.
 

Support

Level 1 Support
Staff member
Hi,is this issue sorted,please?

Hi luxygalaxy,

Yes, it was resolved a few months back. But now I'm not seeing the Facebook plugin either myself yet my colleague can on his laptop. So thanks for bringing this to our attention.

It seems to be a cookies issue. I presume that this is only affecting some users and not others. So we will keep looking into this and hopefully figure out what the problem is soon.
 
Hi luxygalaxy,

Yes, it was resolved a few months back. But now I'm not seeing the Facebook plugin either myself yet my colleague can on his laptop. So thanks for bringing this to our attention.

It seems to be a cookies issue. I presume that this is only affecting some users and not others. So we will keep looking into this and hopefully figure out what the problem is soon.
Hi,is this problem still not solved? Thanks.
 
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